Why Does Tiktok Keep Crashing

TikTok crashing? The most common causes are a lack of device memory, an outdated app version, or network issues. Try freeing up space, updating the app, or checking your internet connection. If that doesn’t work, read on for more solutions.

Common Causes of TikTok Crashes

Several factors can contribute to TikTok’s instability. Addressing these in order of likelihood often solves the issue:

1. Insufficient Device Memory (RAM & Storage)

Tiktok requires adequate Random Access Memory (RAM) to operate smoothly. Low RAM can cause the app to freeze or crash. Running out of storage space on your device can also lead to instability, as TikTok caches video data.

2. Outdated TikTok App Version

TikTok frequently releases updates that include bug fixes and performance improvements. Using an outdated version of the app can lead to compatibility issues and crashes. It’s always recommended to keep your applications up to date.

3. Network Connectivity Issues

TikTok requires a stable internet connection to stream videos. A weak Wi-Fi signal or unreliable mobile data can interrupt data flow, leading to crashes. Check for network congestion, particularly during peak hours.

4. Corrupted App Cache and Data

Over time, TikTok accumulates cached data. This cache can become corrupted or bloated, hindering app performance and contributing to crashes. Clearing the cache can resolve this issue.

5. Operating System (OS) Compatibility

TikTok is designed to function optimally on specific operating system versions (Android and iOS). If your device’s OS is outdated or incompatible with the current version of TikTok, you may experience stability problems.

6. Software Conflicts and Background Apps

Conflicts with other apps or background processes can interfere with TikTok’s operation. Certain apps may consume excessive resources or clash with TikTok’s code, leading to crashes. Similarly, running too many applications in the background simultaneously can overburden your device’s resources.

7. Server-Side Issues

In some cases, the problem may lie with TikTok’s servers. Server outages or maintenance can temporarily disrupt the app’s functionality, causing crashes or errors for all users. Monitor TikTok’s official social media channels and check websites like DownDetector to see if others are reporting similar problems.

Troubleshooting Steps to Fix TikTok Crashes

Here’s a systematic approach to resolving TikTok crashes:

1. Free Up Device Memory

Close Unused Apps: Force quit any apps running in the background.
Uninstall Unused Apps: Delete any apps you no longer use to free up storage space.
Delete Large Files: Transfer photos, videos, and other large files to a computer or cloud storage service.
Clear App Cache: Navigate to your device’s settings, find TikTok, and tap “Clear Cache”.

2. Update TikTok to the Latest Version

Google Play Store (Android): Open the Play Store, search for “TikTok,” and tap “Update” if available.
App Store (iOS): Open the App Store, tap your profile icon, and scroll down to see available updates. Tap “Update” next to TikTok.
Enable Automatic Updates: Configure your app store to automatically update apps to ensure you always have the latest version.

3. Check Network Connection

Test Your Connection: Run a speed test to ensure you have a stable and adequate internet speed.
Restart Your Router: Unplug your router, wait 30 seconds, and plug it back in.
Switch Networks: If possible, try connecting to a different Wi-Fi network or using mobile data.
Contact Your ISP: If you suspect there’s an issue with your internet service, contact your Internet Service Provider for assistance.

4. Clear TikTok’s Cache and Data (More Aggressive)

Android: Go to Settings > Apps > TikTok > Storage > Clear Cache and Clear Data. Warning: Clearing data will log you out of the app, and you will need to log in again.
iOS: Offloading the App is only possible in IOS. Go to Settings > General > iPhone Storage > TikTok > Offload App. The app is deleted, but the data remains. Then select Reinstall App. If this doesn’t work, select “Delete App” which is more aggressive and deletes data as well.

5. Update Your Device’s Operating System

Android: Go to Settings > System > System Update (the location may vary depending on your device manufacturer).
iOS: Go to Settings > General > Software Update.
Install any available updates: Follow the on-screen instructions to install the latest OS version.

6. Restart Your Device

A simple restart can often resolve temporary software glitches and free up system resources.

7. Reinstall TikTok

Completely uninstall TikTok from your device and then reinstall it from the app store. This ensures you have a fresh installation free from any corrupted files or settings.

8. Disable Background App Refresh (iOS) or Data Saver (Android)

Go to Settings and disable background app refresh for TikTok on iOS.
Go to Settings > Connections > Data Usage and disable data saver (Android).

9. Check for Conflicting Apps and Processes

Identify any recently installed apps or running processes that might be interfering with TikTok. Try uninstalling suspect apps or disabling unnecessary background processes. On Android, use the Developer Options (if enabled) to monitor running processes.

When to Seek Professional Help

If you’ve exhausted all the troubleshooting steps above and TikTok continues to crash, the problem might be more complex. Consider contacting TikTok’s support team for assistance or consulting with a qualified mobile device technician. There could be hardware-related issues or deep-rooted software conflicts that require specialized expertise to resolve.

Frequently Asked Questions