RDP Not Working on Windows Server 2022: Troubleshooting Guide Remote Desktop Protocol (RDP) allows you to connect to your Windows Server 2022 remotely, providing access to the server’s graphical interface. When RDP stops working, it can halt productivity and delay critical tasks. This guide provides a comprehensive approach to troubleshooting RDP issues on Windows Server 2022.
1. Basic Checks Before diving into more complex solutions, perform these basic checks:
Network Connectivity: Verify the server and client computers are on the same network or can communicate with each other. Ping the server from the client machine to confirm basic network connectivity. Use the command ping <server_ip_address> in the command prompt. Firewall: Ensure the Windows Firewall on the server is not blocking RDP connections. By default, RDP uses port 3389. Create an inbound rule to allow connections on this port if needed. RDP Service Status: Confirm the Remote Desktop Services service is running on the server. Open the Services application (services.msc) and locate “Remote Desktop Services”. If the service is stopped, start it and set its startup type to “Automatic” for persistent operation. Remote Desktop Enabled: Verify that Remote Desktop is enabled on the server. Open System Properties (search for “Remote Settings” in the Start menu). Ensure “Allow remote connections to this computer” is selected. User Permissions: Confirm the user account you’re using has permission to connect via RDP. In System Properties (Remote Settings), click “Select Users…” and add the user account if it’s not already listed. 2. Advanced Troubleshooting If the basic checks don’t resolve the issue, proceed with these advanced steps:
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