Camera Not Working on Windows Hello: Troubleshooting Guide Windows Hello offers a convenient and secure way to log in to your Windows device using facial recognition. However, a common issue users encounter is the camera not working, preventing them from using this feature. This comprehensive guide provides step-by-step solutions to diagnose and fix this problem.
Initial Checks Before diving into more complex solutions, start with these basic checks:
Ensure the Camera is Enabled: Go to Settings > Privacy > Camera and make sure “Allow apps to access your camera” is turned on. Also, check if the specific apps you want to use with the camera are allowed. Check Physical Obstructions: Ensure there’s nothing blocking the camera lens, such as a sticker, dust, or smudges. Restart Your Computer: A simple restart can often resolve temporary software glitches. Check Camera Drivers: Outdated or corrupted drivers are a common culprit. We’ll cover driver updates in detail later. Troubleshooting Steps If the initial checks don’t solve the problem, proceed with these troubleshooting methods:
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