Why Does Youtube Music Keep Crashing

YouTube Music crashing repeatedly? The primary culprits are usually outdated app versions, insufficient device resources, corrupted cache, software conflicts, or network connectivity issues. Solve it by force-closing and reopening the app, restarting your device, or clearing the app’s cache. More advanced solutions include updating or reinstalling the app, managing device resources, and checking for OS updates.

Troubleshooting YouTube Music Crashes

Before diving into detailed troubleshooting, ensure the problem isn’t simply a common, easily fixed issue. Here’s a look at causes and some quick fixes:

Outdated App Version: Running an old version can lead to compatibility issues.
Insufficient Device Resources: The app might be too demanding for your device, especially with other apps running.
Corrupted Cache and Data: Corrupted files can cause instability.
Software Conflicts: Other apps might interfere with YouTube Music.
Network Connectivity Issues: Unstable internet can trigger crashes during streaming.

Troubleshooting Steps

Here’s a breakdown of troubleshooting steps, from basic to advanced:

1. Basic Troubleshooting

Force Close and Reopen YouTube Music:
- Android: Go to Settings > Apps > YouTube Music > Force Stop.
- iOS: Swipe up from the bottom to view open apps and swipe up on the YouTube Music card.
Restart Your Device: A full restart can resolve temporary glitches.
Check Your Internet Connection: Ensure a stable Wi-Fi or mobile data connection. Run a speed test. Switch between Wi-Fi and mobile data.
Clear the App Cache and Data:
- Android: Go to Settings > Apps > YouTube Music > Storage. Tap “Clear Cache” and then “Clear Data”. Note: Clearing data will log you out of the app.
- iOS: iOS doesn’t allow directly clearing the cache. Uninstall and reinstall the app instead.

2. App Update and Reinstallation

Update YouTube Music:
- Android: Open the Google Play Store, search for YouTube Music, and tap “Update” if available.
- iOS: Open the App Store, tap your profile icon, and scroll down to see available updates. Update YouTube Music if listed.
Reinstall YouTube Music: If updating doesn’t help, uninstall and reinstall the app for a fresh installation.

3. Device Resource Management

Close Unnecessary Apps: Close background apps to free up RAM and CPU resources.
Check Device Storage: Ensure sufficient free storage space.
Lower Streaming Quality: In YouTube Music settings, reduce streaming quality to ease demands on your device and network. Go to Settings > Playback & restrictions > Audio Quality and choose a lower setting.

4. Advanced Troubleshooting

Check for Operating System Updates: Update Android or iOS for bug fixes and performance improvements.
Disable Battery Optimization: Battery optimization can interfere with app performance. (Android) Go to Settings > Apps > YouTube Music > Battery > Battery optimization. Select “All apps,” find YouTube Music, and select “Don’t optimize.”
Check for App Conflicts: If a new app install precedes the crashes, try uninstalling it.
Factory Reset (Last Resort - Back up your data!): A factory reset can eliminate deep-seated software conflicts.

5. Identify Specific Error Codes

If YouTube Music displays an error code (e.g., “Memory Error,” “Network Error,” or “Application Not Responding”), research it online. Reviewing application logs (if accessible) can also provide more specific reasons for the crash.

Contacting YouTube Music Support

If all else fails, contact YouTube Music support. Provide details about your device, OS version, and any error messages.

Frequently Asked Questions