Why Does Umamusume Keep Crashing? Troubleshooting and Solutions

Umamusume: Pretty Derby is a popular gacha game known for its engaging gameplay and captivating characters. However, like many mobile games, it’s not immune to crashing issues. Several factors can contribute to these crashes, ranging from device limitations to software glitches. This article delves into the common reasons why Umamusume might be crashing on your device and provides practical troubleshooting steps to get you back in the race.

Common Causes of Umamusume Crashes

Before diving into solutions, it’s important to understand the potential causes of the crashes. Here are the most frequent culprits:

  • Insufficient Device Resources: Umamusume demands a certain level of processing power and memory (RAM). Older or low-end devices may struggle to run the game smoothly, leading to crashes.
  • Outdated Software: An outdated operating system (iOS or Android) or outdated game version can cause compatibility issues.
  • Corrupted Game Files: Game files can become corrupted during installation or updates, triggering instability.
  • Network Connectivity Issues: A weak or unstable internet connection can disrupt the game’s data flow, potentially leading to a crash.
  • Storage Problems: Running out of storage space on your device can impact the game’s ability to save data and operate correctly.
  • Background Apps: Too many apps running in the background can consume resources and interfere with Umamusume’s performance.
  • Game Bugs: Like any software, Umamusume may contain bugs that can cause crashes under specific circumstances.
  • Overheating: Prolonged gameplay can cause your device to overheat, which can lead to performance degradation and crashes.

Troubleshooting Steps to Fix Umamusume Crashes

Now that we’ve identified the potential causes, let’s explore solutions to address the crashes. Try these steps in order, testing the game after each one to see if the issue is resolved.

1. Check Device Specifications

Ensure your device meets the minimum system requirements for Umamusume. You can usually find these requirements on the game’s app store page or official website. If your device falls short, consider upgrading to a more powerful device.

2. Restart Your Device

A simple restart can often resolve temporary software glitches. This clears the device’s memory and closes any background processes that might be interfering with the game.

3. Update Your Operating System

Make sure your device’s operating system (iOS or Android) is up to date. Software updates often include bug fixes and performance improvements that can resolve compatibility issues. Go to your device’s settings to check for updates.

4. Update Umamusume

Ensure you are running the latest version of Umamusume. Developers regularly release updates that address bugs and improve stability. Check the app store for any available updates.

5. Clear Game Cache and Data

Clearing the game’s cache and data can resolve issues caused by corrupted files. Note: Clearing data will erase your game progress if it’s not linked to an account, so make sure you have backed up your data if possible. To clear the cache and data:

  • Android: Go to Settings > Apps > Umamusume > Storage > Clear Cache and Clear Data.
  • iOS: This process is a little different on iOS. You’ll need to offload the app (which preserves data) or delete and reinstall it (which will delete data if it’s not backed up). Go to Settings > General > iPhone Storage > Umamusume > Offload App or Delete App.

6. Check Your Internet Connection

A stable internet connection is crucial for online games. Ensure you have a strong Wi-Fi signal or a reliable mobile data connection. Try restarting your router or switching between Wi-Fi and mobile data to see if the connection improves.

7. Close Background Apps

Close any unnecessary apps running in the background to free up resources for Umamusume. On both Android and iOS, you can usually do this by accessing the app switcher and swiping away the apps you want to close.

8. Free Up Storage Space

Ensure you have enough free storage space on your device. Delete any unnecessary files, apps, or media to create more space. Aim for at least a few gigabytes of free space.

9. Lower Graphics Settings (If Available)

If Umamusume has graphics settings, try lowering them to reduce the strain on your device’s hardware. This can improve performance and reduce the likelihood of crashes.

10. Reinstall Umamusume

If all else fails, try reinstalling Umamusume. This will ensure you have a clean installation of the game and can resolve any issues caused by corrupted files. Remember to back up your game data before uninstalling.

11. Check for Overheating

If your device is overheating, give it a break to cool down before playing Umamusume again. Avoid playing in direct sunlight or in enclosed spaces with poor ventilation.

12. Contact Support

If you’ve tried all the above steps and Umamusume is still crashing, contact the game’s support team for assistance. They may be able to provide specific solutions or identify any underlying issues with the game itself.

Conclusion

Umamusume crashes can be frustrating, but by systematically troubleshooting the potential causes, you can often resolve the issue and get back to enjoying the game. Remember to check your device specifications, update your software, clear cache and data, and ensure a stable internet connection. If all else fails, don’t hesitate to contact support for further assistance. Good luck, and may your Umamusume run smoothly!