Why Does Cyberpunk 2077 Keep Crashing on PS5? Troubleshooting and Solutions

Cyberpunk 2077’s rocky launch is well-documented, and unfortunately, crashing issues persist for some players on the PlayStation 5. Multiple factors can contribute to these crashes, ranging from software bugs and corrupted data to hardware limitations and overheating. This article explores the common causes and provides comprehensive troubleshooting steps to help you stabilize your Cyberpunk 2077 experience on PS5.

Understanding the Crash Scenarios

Before diving into solutions, it’s important to understand the types of crashes you might be experiencing:

  • Random Game Crashes: The game suddenly closes and returns to the PS5 home screen.
  • Freezing: The game completely freezes, requiring a manual restart of the console.
  • Blue Screen Errors: The infamous ‘blue screen of death’ appears with an error code.
  • Crashes During Specific Events: Crashes occur during specific missions, in certain areas of the game world, or when performing certain actions.

Identifying when and how the crashes occur can provide valuable clues for troubleshooting.

Common Causes of Cyberpunk 2077 Crashes on PS5

Several factors can cause Cyberpunk 2077 to crash on your PS5. Here’s a breakdown of the most common culprits:

  • Software Bugs: Cyberpunk 2077, especially in earlier versions, was notorious for its bugs. While patches have addressed many, some may still linger.
  • Corrupted Game Data: Game files can become corrupted due to various reasons, leading to instability.
  • Outdated System Software: An outdated PS5 system software can cause compatibility issues.
  • Overheating: Prolonged gameplay can cause the PS5 to overheat, leading to crashes.
  • Full Storage: A nearly full PS5 storage drive can impact performance and stability.
  • Conflicting Save Data: Corrupted or conflicting save data can trigger crashes.
  • Background Applications: Running multiple applications in the background can strain the PS5’s resources.

Troubleshooting Steps to Fix Cyberpunk 2077 Crashes

Here’s a detailed guide to troubleshooting and resolving Cyberpunk 2077 crashes on your PS5:

1. Ensure Your PS5 System Software is Up to Date

  • Go to Settings > System > System Software > System Software Update and Settings.
  • Select Update System Software and follow the on-screen instructions.

2. Update Cyberpunk 2077 to the Latest Version

  • Highlight Cyberpunk 2077 on your PS5 home screen.
  • Press the Options button on your controller.
  • Select Check for Update and install any available updates.

3. Rebuild the PS5 Database

Rebuilding the database can resolve corrupted data issues.

  • Turn off your PS5 completely.
  • Press and hold the power button until you hear two beeps (this will boot the console in Safe Mode).
  • Connect your controller via USB.
  • Select Rebuild Database from the Safe Mode menu.

4. Clear the PS5 Cache

Clearing the cache can remove temporary files that may be causing conflicts.

  • Turn off your PS5 completely.
  • Unplug the power cord from the back of the console.
  • Wait for at least 30 seconds.
  • Plug the power cord back in and turn on your PS5.

5. Delete and Reinstall Cyberpunk 2077

This is a more drastic step, but it can resolve issues related to corrupted game files.

  • Highlight Cyberpunk 2077 on your PS5 home screen.
  • Press the Options button on your controller.
  • Select Delete.
  • Reinstall the game from the PlayStation Store or your game disc.

6. Manage Save Data

  • Backup Saves: Regularly back up your save data to PSN cloud storage or a USB drive.
  • Delete Corrupted Saves: If you suspect a save file is corrupted, delete it. Start with recent saves that coincide with the crashes.
  • Start a New Game: As a last resort, consider starting a new game. This might help avoid corrupted data carried over from previous playthroughs.

7. Ensure Adequate Ventilation

Overheating can cause crashes. Make sure your PS5 has adequate ventilation.

  • Place the console in an open area with good airflow.
  • Clean the console’s vents regularly to remove dust.
  • Avoid placing the console in enclosed spaces.

8. Close Unnecessary Applications

Close any background applications that you are not using to free up system resources.

  • Press the PlayStation button to go to the Control Center.
  • Highlight the application you want to close.
  • Press the Options button and select Close Application.

9. Check Storage Space

Ensure you have sufficient free space on your PS5’s storage drive.

  • Go to Settings > Storage to check your storage usage.
  • Delete any unnecessary games, applications, or media files.

10. Consider Hardware Issues

While less common, hardware issues can also cause crashes. If none of the above solutions work, there might be a problem with your PS5. Contact PlayStation Support for further assistance.

Conclusion

Cyberpunk 2077 crashes on PS5 can be frustrating, but by systematically troubleshooting the common causes, you can often resolve the issue. Remember to keep your system software and game updated, manage your save data, ensure adequate ventilation, and address any potential hardware problems. With patience and persistence, you can hopefully stabilize your Cyberpunk 2077 experience and enjoy the game on your PS5.