How to Fix Error Code 279 on Roblox in 2022

Error code 279 on Roblox typically indicates a connection issue, preventing you from joining a game. It means your client is failing to connect to the Roblox server. Fortunately, there are several troubleshooting steps you can take to resolve this. This guide will walk you through the most common solutions to get you back into your favorite games.

Understanding Error Code 279

Before diving into the fixes, it’s helpful to understand why this error occurs. Error 279 is a general connection error, meaning the specific root cause can vary. Some common reasons include:

  • Firewall Interference: Your firewall might be blocking Roblox’s connection.
  • Internet Connection Problems: A weak or unstable internet connection can cause this error.
  • Server Issues: Occasionally, Roblox’s servers themselves might be experiencing problems.
  • Router Issues: Your router might be preventing a stable connection to Roblox’s servers.
  • Conflicting Programs: Some programs running on your computer could interfere with Roblox.
  • Outdated Roblox Version: Using an outdated version of the Roblox client can cause connection issues.

Troubleshooting Steps

Here’s a breakdown of the most effective solutions to fix error code 279:

1. Check Your Internet Connection

  • Basic Checks: Make sure your internet connection is working correctly. Try browsing other websites or using other online applications.
  • Restart Your Router: A simple router restart can often resolve temporary connectivity issues. Unplug your router, wait 30 seconds, and then plug it back in.
  • Run a Speed Test: Perform an internet speed test to ensure you have a stable and sufficient connection. A slow or unstable connection can definitely cause issues. A minimum of 5 Mbps download and 1 Mbps upload is recommended.
  • Try a Wired Connection: If you’re using Wi-Fi, try connecting directly to your router with an Ethernet cable. This can eliminate potential Wi-Fi interference.

2. Disable Your Firewall (Temporarily)

Your firewall might be mistakenly blocking Roblox. Temporarily disable your firewall to see if this resolves the issue. If it does, you’ll need to add Roblox as an exception to your firewall.

  • Windows Firewall: Search for “Windows Defender Firewall” in the Start Menu. Choose “Turn Windows Defender Firewall on or off”. Select “Turn off Windows Defender Firewall (not recommended)” for both private and public networks. Remember to re-enable your firewall after testing.
  • Adding an Exception: If disabling the firewall fixes the error, go back to Windows Defender Firewall and choose “Allow an app or feature through Windows Defender Firewall”. Click “Change settings”, then “Allow another app”. Browse to the Roblox executable (usually located in C:\Program Files (x86)\Roblox\Versions) and add it. Do this for both the Roblox Player and Roblox Studio executables.

3. Check Roblox Server Status

Sometimes, the problem isn’t on your end. Roblox servers might be down for maintenance or experiencing issues. Check the official Roblox status page (https://status.roblox.com/) to see if there are any known outages. If the servers are down, there’s nothing you can do but wait for them to be restored.

4. Ensure Roblox is Up-to-Date

An outdated Roblox client can cause compatibility issues. Roblox usually updates automatically, but sometimes updates can be delayed. Try the following:

  • Reinstall Roblox: Uninstall Roblox completely from your computer. Then, download the latest version from the official Roblox website and reinstall it.
  • Clear Temporary Files: Clearing temporary files can resolve corrupted installation issues. Press the Windows key + R, type %temp%, and press Enter. Delete all files and folders in the Temp folder. (You might need administrator privileges to delete some files.)

5. Check for Conflicting Programs

Some programs, especially those that interfere with network connections or graphics drivers, can conflict with Roblox. Close any unnecessary programs running in the background, especially:

  • VPNs: Virtual Private Networks can sometimes interfere with Roblox’s connection.
  • Antivirus Software: While antivirus software is important, it can sometimes mistakenly block Roblox. Try temporarily disabling your antivirus (re-enable it immediately after testing).
  • Game Recording Software: Programs like OBS or XSplit can sometimes cause conflicts.

6. Reset Internet Options

Resetting your internet options can resolve underlying network configuration issues.

  • Internet Options: Search for “Internet Options” in the Start Menu. Go to the “Advanced” tab and click “Reset”. Select “Delete personal settings” and click “Reset” again. Restart your computer.

7. Check Router Settings (Advanced Users)

If you’re comfortable with router settings, you can try these advanced solutions:

  • Port Forwarding: Roblox uses specific ports. Ensure these ports are open on your router: UDP 49152 - 65535. Refer to your router’s manual for instructions on port forwarding.
  • UPnP (Universal Plug and Play): Enable UPnP on your router. This allows applications like Roblox to automatically configure network settings. Keep in mind that UPnP has security implications and should be used with caution.

Conclusion

Error code 279 can be frustrating, but by systematically working through these troubleshooting steps, you should be able to identify and resolve the underlying cause. Remember to start with the simplest solutions first (like checking your internet connection and restarting your router) before moving on to more advanced troubleshooting. Good luck, and happy gaming!