The requirements to become a 911 dispatcher are multifaceted, encompassing education, skills, personal qualities, and background checks. It’s a challenging yet rewarding career, demanding individuals capable of remaining calm under pressure, multitasking effectively, and providing crucial assistance during emergencies. This guide provides a detailed breakdown of these requirements.
Core Requirements Generally, the core requirements for becoming a 911 dispatcher across most jurisdictions include:
Age: Minimum age of 18 years old. Education: High school diploma or GED equivalent is typically required. Some agencies may prefer or require an associate’s degree or higher. Citizenship: U.S. citizenship or legal authorization to work in the United States. Background Check: Thorough criminal background check, including fingerprinting and checks of local, state, and federal records. Drug Screening: Must pass a drug screening. Valid Driver’s License: Possession of a valid driver’s license. Typing Speed: Minimum typing speed, often around 35-45 words per minute (WPM). Residency: Some agencies may require residency within a specific radius of the dispatch center. Specific Skills and Abilities Beyond the basic requirements, 911 dispatchers must possess a specific set of skills and abilities to effectively perform their duties:
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